At Chandubi Lake View Home Stay, we are committed to ensuring your satisfaction and providing a pleasant experience during your stay with us. We understand that situations may arise where refunds are necessary, and we have established the following refund policy:
Eligibility for Refunds
Refunds are applicable under the following circumstances:
- Cancellation of Booking: If you have canceled your reservation in accordance with our Cancellation Policy, you may be eligible for a refund as per the terms specified in that policy.
- Overpayment: In cases where you have accidentally made duplicate payments for your booking, we will refund the excess amount promptly.
Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team via email at chandubihomestay@gmail.com or call us at +91 81349 41564 to initiate the refund process.
- Provide Details: When requesting a refund, please provide your booking details, including your booking reference number and the reason for the refund.
- Verification: Our team will review your request and verify the eligibility for a refund based on our refund policy.
- Processing: If your refund request is approved, we will process the refund within 15 business days, depending on your payment method and bank processing times.
Contact Us
If you have any questions or need assistance with the refund process, please don’t hesitate to contact us. We are here to assist you and ensure a smooth experience.
- Email: chandubihomestay@gmail.com
- Phone: +91 81349 41564
We value your trust in Chandubi Lake View Home Stay and strive to provide exceptional service. Your satisfaction is our priority.
Please note that this refund policy may be subject to change. To stay updated, refer to our website or contact us directly.